On April 1^st we completed the training and roll out of the 2-Day Coach Approach Workshop to our Client Services organization. The training immediately provided my managers with an understanding of how to better communicate with and develop their employees. To our delight, the employees’ use of the Personal Business Plan coupled with the manager’s use of the Play Book immediately aligned expectations, provided direction and goals, empowered employees, and improved communication within the area.

The initial results were so positive that two other areas [in our company], Specialty Services and Sales, will soon be utilizing the program and the training. I am pleasantly surprised that for such a minor investment of time and money our organization is not only on track, but in a position to exceed expectations.

– Edward M. Obuchowski, Director, Client Services, CyberTrader, Inc.

As a participant of Mark David’s Real World Sales Workshop, I knew in the first five minutes of his presentation that “someone in management made a good decision.” At the end of the day I said to myself, “Those managers are brilliant.” Mark David’s professionalism and passion struck us like a lightening bolt in the middle of a stagnant sea. His teaching of Real World Sales gave us the cold, hard facts of how to survive, be successful, and keep alive in a competitive sales world. I can honestly say I wanted two more days of that class!

In my young life I’ve been “in person” to listen to:

·         Brian Tracy – “Some say the best education for the young is to learn at the feet of an elder.” When I sat at the feet of Brian Tracy, all I could smell was cash. $ $. Tracy & Associates wanted me to come, listen, and be teased. Their goal was for me to buy CDs, books, etc.

MARK DAVID DID BETTER. I learned “on the spot, roll up your sleeves, this is how to be good at your trade” information.


 

·         Tony Perinelli – A Jay Leno meets Dr. Phil McGraw show. Two hours of jokes and how to become a member of Tony’s Web site classroom. “For only $29.99/hour you can use my Web site, blah, blah, blah.”

MARK DAVID DID BETTER. I received “a real meal” for a “reasonable price.” I spent one day with someone who has changed my perception of the world in terms of sales and will change my sales career for the better.


 

·         Anthony Robbins – Kind of motivating, but it takes a lot to impress a kid like me who escaped to this country with nothing but the clothes on her back. Not much meat to chew on. Anthony was NOT real enough for me.

MARK DAVID DID BETTER. He came to us and said, “I am just like you. I sat where you sit. Let me show you a better way to do this sales thing.”

Thank you, Mark David. I am a new sales person now. I think differently. I am DOING things better and with more “smarts.” Mark David was the reality therapy and inspiration I so badly needed.

– Tina Nguyen, Sales, AT&T Wireless Services

The concepts we have uncovered with Mark’s help have really started to have a positive effect. By focusing on two or three of the Coaching Illustrated principles, I have been able to dig deeper into some of the issues that I have faced, and subsequently have been able to do the same for some of my reps. Mark has a special talent for getting to the root causes of the issues. After practicing a “Mark David” style of One-on-One meetings, I have uncovered some root causes plaguing individuals on my own team. I think the most important thing that Mark does is “follow up.”  Without his follow up, I may not have stuck to the process.

– Dave Elder, Sales Manager, Los Angeles, AT&T Wireless Services

Mark's timing in discussing “performance” was extremely timely. I felt focused, invigorated, and grateful that we had his expertise. I think subconsciously we all know what Mark talks about, but he adds such a compelling spin with his humor and presentation that I left fired up to refocus my team. My sales managers feel very much the same way.